About
Detail-oriented professional with nearly 3 years of experience in AI training and data annotation for leading tech companies, specializing in human-in-the-loop pipelines and ethical guideline adherence. Proven ability to enhance large language model performance and ensure model reliability through rigorous data validation and prompt engineering. Seeking to leverage expertise in RLHF and NLP to drive high-impact, human-aligned AI development.
Work
Freelance (+ Confidential NDA-bound Clients)
|AI Training & Data Annotation
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Summary
Led AI training and data analytics initiatives for confidential clients, significantly improving large language model performance and ensuring data integrity.
Highlights
Optimized Large Language Model (LLM) performance by contributing to human-in-the-loop learning pipelines, enhancing model accuracy and responsiveness.
Delivered high-quality data annotations for Natural Language Processing (NLP) tasks, directly supporting the development and refinement of advanced AI systems.
Conducted in-depth research and factuality assessments of AI-generated text, ensuring model reliability and compliance with project guidelines and ethical standards.
Designed and implemented comprehensive system prompts, rubrics, and guidelines, significantly boosting AI model recall and ensuring consistent, high-quality execution of instructions.
Virtuance Real Estate Marketing
|Partner/Client Success
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Summary
Managed client and partner relationships at Virtuance Real Estate Marketing, ensuring high satisfaction and enhancing operational efficiency.
Highlights
Managed over 50 daily client and partner inquiries across multiple channels (tickets, calls, emails), achieving timely issue resolution and maintaining high satisfaction levels.
Analyzed support ticket data through regular assessments to extract actionable insights, directly informing improvements in customer satisfaction and retention strategies.
Co-developed and implemented new training programs and Standard Operating Procedures (SOPs), significantly enhancing team alignment and operational efficiency.
Atlas Real Estate
|Portfolio Manager
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Summary
Directed end-to-end management operations for over 125 residential properties, optimizing financial performance and tenant retention.
Highlights
Coordinated end-to-end management for over 125 residential properties, maintaining a 98% occupancy rate through meticulous oversight of accounting, leasing, maintenance, and quality assurance.
Managed financial performance by generating comprehensive reports and revenue projections, aligning operations with client budget requirements and identifying new investment opportunities.
Implemented innovative payment solutions and facilitated access to financial assistance programs, achieving a 30% reduction in evictions and significantly enhancing tenant retention.
Education
Code Academy
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Coursework
JavaScript Programming
Courses
Intro to JavaScript
Great Learning
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Coursework
Neural Networks & Deep Learning
Courses
Intro to Neural Networks & Deep Learning
University of Wisconsin - Platteville
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Undergraduate Study
Engineering
Skills
AI & ML Expertise
NLP Annotation, RLHF, Deep Learning, Prompt Engineering, System Prompting, Rubric & Guideline Prompting, ChatGPT, Claude, Gemini, Mistral.
Technical Skills
JSON, Analytics, Research, Technical Writing, Professional Writing, Automation, QC Review.
Collaboration & Productivity
Time Management, Communication, Leadership, Interpersonal Skills, Remote Work, Virtual Teams.
Learning & Development
Instructional Design, Software Validation.